Citadel Remote Backup Privacy Policy
Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.
Please note that this Privacy Policy applies only to the Citadel Remote Backup, the RedStapler Citadel ITG Download Sites at www.RedStaplerOnline.com and does not apply to any other unaffiliated sites.
Why we collect personal information. We only collect personal information during the Checkout process should you place an order to purchase products on the on the RedStapler Store. This information is used to enable processing and fulfillment of your order. At no other time is any personally identifiable information collected on the RedStapler Download Store.
What information we collect. The only information collected during the Checkout process is typical customer, billing and shipping information, including customer name, e-mail address, telephone number, mailing address and credit card details.
When we disclose your information. Citadel ITG takes your privacy very seriously. Be assured that Citadel ITG does not sell or rent your contact information to other marketers. Your customer information is only made available to third-party credit card processing organizations to facilitate payment of your order and to third-party shipping, handling and order fulfillment service providers to permit the delivery of your order (should you purchase any physical products). Your customer information is also made available internally and we may use it for our own internal marketing and/or promotional programs. Your customer information is not disclosed to any other third-parties whatsoever.
How we protect your personal information. Citadel ITG takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. The RedStapler Download Store uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the RedStapler Download Store, you must use an SSL-enabled browser such as FireFox, Internet Explorer or Netscape Navigator 3.0 or later. Doing so protects the confidentiality of your personal and credit card information while it's transmitted over the Internet.
Also note that in order to further safeguard your credit card information from any fraudulent use or theft, the RedStapler Download Store does not permanently store your credit card number in any way. Once payment for your order is processed (and either approved or rejected), your credit card number is discarded to prevent any potential unauthorized use.
Cookies and other technologies. As is standard practice on many websites, the RedStapler Download Store uses "cookies" to maintain your session on the website and track the products you have chosen to add to your Shopping Cart. Cookies are not used to store any personally identifiable information. As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
Privacy questions and inquiries
If you have questions or concerns about the Citadel Backup, Citadel ITG, or RedStapler Citadel ITG Customer Privacy Policy or your data, please feel free to contact us at: INFO@CitadelITG.com.
